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Ocean Bookings Customer Portal
Trane Technologies' Ocean Bookings System Overview
Trane Technologies has embarked upon a multi-year transformation of its systems and processes aimed at improving service to both internal and external customers. e2Open Bookings provides one consolidated application to coordinate ocean and over-the-road transport while improving our logistics operations.
Suppliers and Shippers will use our Ocean Bookings Customer Portal to initiate the request for ocean freight bookings for all direct material purchase orders placed by Trane Technologies. This tool is required to be used for all transactions in which Trane Technologies is responsible for the payment and management of transportation services.
As our supplier, you are required to enter information into the Ocean Bookings Customer Portal. Inputting information such as:
- Request ocean bookings for all transactions using Incoterms 2020 (except DAP, DPU, DDP)
- Provide Purchase Order Reference Numbers
- Provide Cargo Ready Date and Need by Date to Final Destination
- Review Shipment and Delivery Status
Trane Technologies will use the Ocean Transportation Management System to:
- Manage all bookings with our carriers and freight forwarders in accordance to product ready date and need by date at destination
- Monitor advance booking request and on-time bookings at origin
- Monitor carrier allocations, space capacity and on-time delivery
Ocean Bookings Customer Portal Access
We want to ensure you are comfortable utilizing our Ocean Bookings Customer Portal. To gain access to the Customer Portal please provide the details below to SupplierHelp@tranetechnologies.com. You will need to complete required training prior to receiving your Customer Portal credentials.
Ocean Bookings Customer Portal Account Registration Email Details (for current Trane Technologies suppliers only):
- First, Last Name
- Company Name
- Company Address
- Company Email Address
- Job Title
- Ship From Location(s)
- Trane Technologies “ship to” Location(s)
Training Materials
Whether you are a new or existing e2Open Customer Portal user, all how-to training materials and short video trainings are available via the links below. These can be accessed at anytime from anywhere to assist you in navigating the e2Open Customer Portal.
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Short Video Training Links
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Training Requirements
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Everyone is required to view this module
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Everyone is required to view this module
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Everyone is required to view this module
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System Support
If you have questions, concerns or experience technical issues when using the Ocean Bookings Customer Portal, please contact our support team at SupplierHelp@tranetechnologies.com.