iSupplier Portal Training

Purpose:
Suppliers to be on-boarded onto iSupplier are required to view the 5 training modules below under actions. You must take the Registration Quiz and send your results via email to iSupplierHelp@tranetechnologies.com in order to become registered. Questions on the training modules can be sent to the same email address.

We will be responding to emails as they come in and in addition posting new FAQ’s (Frequently Asked Questions) via the link below. 

Actions:
Please take the following 5 modules in the order shown below.

Order of Trainings:

• 1. iSupplier Overview
• 2. Viewing POs
• 3. Shipping Information
• 3.1 ASN Upload With Delivery Schedules
• 4. iSupplier Invoice Payment Training
• 5. Registration Quiz

How to Process Documents:

• iSupplier Password Reset
• iSupplier Stuck in a Loop
• iSupplier How to Assign Worklist Access and Vacation Rules
• iSupplier How to view Invoice and Payment
• iSupplier How to Associate a TSV File to Excel
• iSupplier How to Submit an Advanced Shipping Notice
• iSupplier How to Print an ASN
• iSupplier How to Use the ASN+ Feature
• iSupplier How to Acknowledge, Change or Reject a Purchase Order
• iSupplier How to Print and View a Purchase Order
• Frequently Asked Questions (FAQ)

Tips & Tricks:

If you have Windows 10, you should use Internet Explorer 11(IE11) instead of the new Edge Browser that comes seeded with Windows 10, or use the latest version of Firefox.

You can use the Zoom or Fit to window to allow you to view the PDF training modules in proportion to your monitor.

Navigate through the course via the tool bar.

*If you experience issues with accessing the training modules, please check your system to verify you have Adobe 9 or greater and Adobe Active X & Plugin ( Adobe Help ). Contact your local IT department if further assistance is needed to view PDF files.