Ocean Bookings Customer Portal

Trane Technologies' Ocean Bookings System Overview

Trane Technologies has embarked upon a multi-year transformation of its systems and processes aimed at improving service to both internal and external customers. e2Open Bookings provides one consolidated application to coordinate ocean and over-the-road transport while improving our logistics operations.

Suppliers and Shippers will use our Ocean Bookings Customer Portal to initiate the request for ocean freight bookings for all direct material purchase orders placed by Trane Technologies. This tool is required to be used for all transactions in which Trane Technologies is responsible for the payment and management of transportation services.

As our supplier, you are required to enter information into the Ocean Bookings Customer Portal. Inputting information such as:

Request ocean bookings for all transactions using Incoterms 2020 (except DAP, DPU, DDP)
Provide Purchase Order Reference Numbers
Provide Cargo Ready Date and Need by Date to Final Destination
Review Shipment and Delivery Status

Trane Technologies will use the Ocean Transportation Management System to:

Manage all bookings with our carriers and freight forwarders in accordance to product ready date and need by date at destination
Monitor advance booking request and on-time bookings at origin
Monitor carrier allocations, space capacity and on-time delivery

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Ocean Bookings Customer Portal Access

We want to ensure you are comfortable utilizing our Ocean Bookings Customer Portal. To gain access to the Customer Portal please provide the details below to SupplierHelp@tranetechnologies.com. You will need to complete required training prior to receiving your Customer Portal credentials.

Ocean Bookings Customer Portal Account Registration Email Details (for current Trane Technologies suppliers only):

First, Last Name
Company Name
Company Address
Company Email Address
Job Title
Ship From Location(s)
Trane Technologies “ship to” Location(s)

Ocean Bookings Customer Portal Link

Training Materials

Whether you are a new or existing e2Open Customer Portal user, all how-to training materials and short video trainings are available via the links below. These can be accessed at anytime from anywhere to assist you in navigating the e2Open Customer Portal.

How-to Document Links	Chinese Simplified	Chinese Traditional	Czech	French	Italian	Spanish	Turkish
Customer Portal: How-to Manage Templates	ZHS	ZHT	CS	FR	IT	ESLA	TR
Customer Portal: How-to do a Password Reset	ZHS	ZHT	CS	FR	IT	ESLA	TR
Customer Portal: How-to Create a New Booking Request	ZHS	ZHT	CS	FR	IT	ESLA	TR
Customer Portal: How-to View Booking Requests	ZHS	ZHT	CS	FR	IT	ESLA	TR

Short Video Training Links	Training Requirements
Customer Portal: Introduction to the System	Everyone is required to view this module
Customer Portal: How-to Create a New Ocean Freight Booking Request	Everyone is required to view this module
Customer Portal: How-to View Booking Requests	Everyone is required to view this module

System Support

If you have questions, concerns or experience technical issues when using the Ocean Bookings Customer Portal, please contact our support team at SupplierHelp@tranetechnologies.com.