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Governance & Accountability

We’re backed by principled leadership and ethical business practices

From the top of our organization, and throughout every facet of our business, we’ve created a company to lead a more sustainable world.

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Center for Energy Efficiency & Sustainability (CEES)

Through external councils and internal leadership teams, we ensure that sustainability serves as the core of our business.
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Governance, Ethics & Risk Management

We hold ourselves to the highest standards of ethical conduct, and that means doing what is right for our business, for the environment, and for society.
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Customer Satisfaction

We utilize our Customer Satisfaction Index (CSI) and customer relationship management (CRM) systems to ensure quality interactions and service.
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Public Policy Advocacy & Compliance

We engage with policymakers to find solutions to the pressing issues in our industry, with a focus on energy efficiency and refrigerant policy.
Female factory worker

Environmental Health & Safety Compliance

We focus on performance monitoring and improvement to achieve a zero injury and incident culture and to meet our environmental goals.
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2018 Awards & Rankings

Among many honors, we’re listed as one of Fortune World's Most Admired Companies, as well as the Human Rights Campaign Foundation Corporate Equality Index.
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Memberships & Partnerships

We’re proud to be active members or partners with over 50 organizations working toward a more sustainable future.
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Charters

Diversity and inclusion, clean air, human rights — these are just some of the causes we support through our alignment with charters.