Governance & Accountability

We’re backed by principled leadership and ethical business practices

From the top of our organization, and throughout every facet of our business, we’ve created a company to lead a more sustainable world.

Aerial view river through forest

Center for Energy Efficiency & Sustainability (CEES)

Through external councils and internal leadership teams, we ensure that sustainability serves as the core of our business.
Employees discussing

Governance, Ethics & Risk Management

We hold ourselves to the highest standards of ethical conduct, and that means doing what is right for our business, for the environment, and for society.
Family on couch

Customer Satisfaction

We utilize our Customer Satisfaction Index (CSI) and customer relationship management (CRM) systems to ensure quality interactions and service.
Two employees discussing at conference

Public Policy Advocacy & Compliance

We engage with policymakers to find solutions to the pressing issues in our industry, with a focus on energy efficiency and refrigerant policy.
Female factory worker

Environmental Health & Safety Compliance

We focus on performance monitoring and improvement to achieve a zero injury and incident culture and to meet our environmental goals.
Man working with pipes

Awards & Rankings

Among many honors, we’re listed as one of Fortune World's Most Admired Companies and Forbes’ Best Employers for Diversity.

Employee programming product

Memberships & Partnerships

We’re proud to be active members or partners with over 50 organizations working toward a more sustainable future.
Employee meeting


Our corporate sustainability initiatives include diversity and inclusion, clean air, human rights — just some of the causes we support through our alignment with charters.